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July - September 2004 Newsletter
Pharmacy Membership Status: As of June 29th we have received signed letters of intent/interest from 197 pharmacies including 418 pharmacists from all around the state of Minnesota (see map insert). Given this response, the MRHC Board has instructed our attorney to request the necessary written approval from the appropriate state and federal agencies, and asked him to draft changes to MRHC articles & bylaws necessary to add a new member class if/when approval comes. These article and by-law changes will need to be voted on by current members via mail-in ballots. If all goes smoothly, our anticipated response and start-up timeline is approximately 2 - 3 months.
Interest among rural independent pharmacies is very high. I was at a state meeting recently and they mentioned we may be
their last best hope in their fight with the Pharmacy Benefit Managers (PBMs or as they like to say Profits Beyond Measure). There are many other services we could provide them including group purchase
opportunities, quality assurance, and collaborative projects between clinics, hospitals, and pharmacies. If all those currently interested join they will contribute $167,200 per year in dues and a one time purchase
of $104,500 in stock.
AHRQ HIT Grant: We have yet to hear on
whether we were awarded the $200,000 Health Information Technology planning grant. I was originally told we should hear by July 2004 but now understand we may not hear until August or September 2004. We will inform
people as soon as we know anything.
Advantage Collection Professionals: We
have received a very competitive group price for their collection services that is available to all of our members. If you are interested, contact us and we will forward to you the information. We are also in the
process of getting another bid for collection services from Recovery Resources in Bismarck ND. Recovery Resources is at least partially owned by Medi-Sota and we hope we can offer a competitive bid from them soon.
If nothing else, we recommend members use two collection agencies to encourage competition between the two by allowing members to play them off each other to ensure maximum performance and cost effectiveness on your
accounts.
West Central Healthcare Purchasing Alliance: We are slowly progressing towards the intended development of a healthcare purchasing alliance with its own health insurance plan offering. We are at the
point of determining whether to pursue an Accountable Provider Network (APN) or pursue a “private label” product from an existing health plan. The purchasing alliance has just hired a Coordinator as its first
full-time staff person.
Payer audit completed: A payer
audit was completed and distributed to participating members in April 2004. This analysis included information from 11 hospital members and 10 clinic members with sample remittances from 19 health plans and payors.
The results showed that most health plans were paying correctly per contract. We were able to identify some patterns that prompted one health plan to agree to pay us $67,237 for underpayments to 24 members. It was
also helpful to remind payors that we are verifying payments thus keeping them on their toes. We plan to do another small payer audit to verify that all of our members are being paid what recently signed contracts
say we should be paid. We intend to make a payer audit become an annual service to our members.
Minnesota Rural Health Cooperative Meeting Schedule
- July 1 Contracting Committee Meeting
- July 4 Independence Day
- July 19 Credentialing Teleconference
- July 21 Quality Council Quarterly Meeting
- July 22 Board of Directors Meeting
- August 4 Medi-Sota
- August 5 Contracting Committee Meeting
- August 23 Credentialing Teleconference
- August 26 Board of Directors Meeting
- September 1 Medi-Sota
- September 2 Contracting Committee Meeting
- September 6 Labor Day
- September 14Clinic Managers Meeting
- September 20Credentialing Teleconference
- September 23Board of Directors Meeting
- October 6 Medi-Sota
- October 7 Contracting Committee Meeting
- October 20 Quality Council Quarterly Meeting
- October 21 Compliance Quarterly Meeting
- October 25 Credentialing Teleconference
- October 28 Board of Directors Meeting
- October 31 Daylight Savings time ends
- November 3 Medi-Sota
- November 4 Contracting Committee Meeting
- November 9 Clinic Managers Meeting
- November 15 Credentialing Teleconference
- November 18 Board of Directors Meeting
November 25 Thanksgiving
CURRENT MEMBERSHIP Clinics
Allergy & Asthma Specialty Clinic, Willmar
Appleton Medical Clinic Counseling Associates of West Central MN, Benson Divine Providence Health Center, Ivanhoe & Minneota ELEAH Medical Center, Elbow Lake Family Practice Medical Center of Willmar
Glencoe Regional Health Services Hendricks Medical Clinic, P.A. Ivanhoe Clinic Johnson Memorial Health Services, Dawson & Boyd Lac Qui Parle Clinic, Madison Marshall Eye Clinic
Minnesota Pathologists Chartered, Willmar Montevideo Clinic, P.A. Murray County Clinic, Slayton Northside Medical Center, Ortonville Peter B. Meier, M.D., St. Paul
Prairie Family Practice Renville County, Olivia Prairie Medical Associates, Morris Prairie Surgi Center, Morris Coming Soon
Rice Institute for Counseling & Education, Willmar Sioux Valley Canby Campus Clinic Southwest Ophthalmology Associates, Marshall Stanley C. Gallagher, D.O., P.A., Wheaton
The Rose Center for Women, Willmar Tyler Medical Clinic West Central Radiological Associates, Willmar Williams IntegraCare Clinic, Sartell
Hospitals
Appleton Municipal Hospital & Home Chippewa County Montevideo Hospital Divine Providence Health Center, Ivanhoe ELEAH Medical Center, Elbow Lake Glencoe Regional Health Services Hospital
Granite Falls Municipal Hospital & Manor Hendricks Community Hospital & Home Johnson Memorial Health Services, Dawson Madison Lutheran Home, Inc. Meeker County Memorial Hospital, Litchfield
Murray County Memorial Hospital, Slayton Ortonville Area Health Services Redwood Area Hospital, Redwood Falls Renville County Hospital, Olivia Rice Memorial Hospital, Willmar
Sioux Valley Canby Campus Hospital Swift County Benson Hospital Tyler Healthcare Center Weiner Memorial Medical Center, Marshall Wheaton Community Hospital
Non-Voting Members
Great Plains Eye Clinic, Sioux Falls, SD Hennepin Faculty Associates, Minneapolis Lakes Area ENT, Watertown, SD LCM Pathologists, Sioux Falls, SD Rice Memorial Hospital, Lyle Munneke, MD, Willmar
Michael J. Vener, MD, PC, Watertown, SD Ear Specialty Center, Bloomington
Quality Corner - Paula Soine, Quality Mgr - psoine@mrhc.net Despite having a relatively short amount of time
to collect and report baseline data for the two Quality Improvement projects, all results were turned in by mid-April. The Hyperlipidemia goal is for each primary care clinic to improve by 10% from their
baseline data. For the PSA project, amid differing physician opinions on the validity of PSA testing, it was decided that the combined percentage of the PSA usage test measure and the educational component
would be used and shoot for a goal of 78% or 10% higher than the baseline data. The second quarter re-measure data is due July 15th.
Emergency Room and Home Care Patient Satisfaction surveys
will arrive, respectively, mid-June and mid-July for July-August-September and August distributions.
The last batch of this year’s Clinic Patient Satisfaction surveys will be distributed the last two weeks in July. A large-scale professional survey company told one of our quality contacts that getting a 30% survey return rate was excellent. Historically, the MRHC hospital survey return rates have ranged from 39.7% to 64.8%, and clinic return rates have ranged from 39.0% (the first one back in 1998) to 57.1%, which was our largest (20 facilities) and most recent survey.
The first quarter reward winners, determined by noting the top five clinics that submitted various paperwork into the MRHC first, were Northside Medical Center, Williams IntegraCare Clinic, Tyler Medical
Clinic, and Divine Providence Minneota Clinic, with Family Practice Medical Center being the top winner.
Thanks to all the clinic quality members who send in their paperwork on time and help make this a well-oiled machine!
Clinic site audits are required every two years as part of the credentialing process.
Arrangements have been made to conduct audits at 18 primary clinics and 23 satellite clinics between now and the end of August. Thanks in advance for your cooperation for keeping these appointments as made.
Reins to the Compliance Committee meeting were turned over to me after the April meeting.
Questionnaires were sent out to all facilities seeking updated contact information and input if the meetings should continue and if so, in what ways could the meetings be improved. Compliance members will be notified of the results soon.
The next Quality Council meeting is July 21st at the Chippewa County Montevideo Hospital: Hospitals 10:30-noon, Clinics 1-2:30 pm. Attendance has been increasing with lively participation at both meetings in April!
Health Plan Contracting: We will no
longer go into detail on our contracts other than sending a hard copy or CD-ROM to interested members. We had some problems recently with several of our health plans practically hacking into our website to access
what we thought was password protected information. This included our newsletters that previously may have been too detailed for public consumption. We have disabled our website until we can guarantee the web site
security. Please contact Chuck for any contract specifics.
2004 Board Members
- Brendon Cullinan, M.D., Montevideo Clinic - Chair
- Larry Grong, D.O., Lac qui Parle Clinic– Madison– Vice Chair
- Leroy Meyering, CFO, Rice Memorial Hospital – Secretary /Treasurer
- Glenn Haugo, Administrator, Johnson Memorial Health Services - Dawson
- Mark Huntington, M.D., Northside Medical Center – Ortonville
- Romulo Kabatay, M.D., Appleton Medical Clinic
- Dale Kruger,
Administrator , Tyler Healthcare Center
- Richard Mulder, M.D., Ivanhoe Clinic
- Tom Richter, Administrator, Madison Lutheran Home (Hospital)
- Alan Roiseland M.D., Family Practice Medical Center-Willmar
- James Schulte, Administrator, Redwood Area Hospital
Hospital-CAHPS MRHC member survey: We
are considering creating and performing CAHPS (Consumer Assessment of Health Plans) surveys for our hospital members to help them prepare for the time when CMS performs their CAHPS survey and posts the results on a
public website. A vendor recently approached MRHC with this idea and we have expressed interest in a group bid which we have not yet received. Anecdotally we have heard that this vendor charges $8,000 per
survey per member but we think we could do this survey for little or nothing. We contacted AHRQ and have requested permission to use the CMS CAHPS survey but haven’t received word yet. This topic will be discussed
at the July 21, 2004, hospital quality meeting.
Group Purchasing Options: We have been
meeting with representatives of Kreisers and Owens Minor to determine which one would give our members, that are also members of the AmeriNet GPO, the best possible deal. Both have expressed a willingness to bundle
purchases from all participating members to put all in the best possible pricing tier and produce the best possible cash rebate payment (e.g. if 6 members buy 5, 20, 10, 50, 20, 15 of some product we would get
pricing based on one purchase of 120). We are also scheduled to meet with the Rural Health Alliance that appears to have a special arrangement with AmeriNet allowing them improved pricing and further reductions in
shipping costs. Lastly, we will be taking another look at VHA and Novation to see how they compare with AmeriNet. We will get information out on this as we know more.
Mega CME opportunity: We will be
sending out a survey to members to see if there is interest in a major CME opportunity. The idea is to have a local two full-day program that provides about 20 CMEs. We have had mixed results providing evening
events with small amounts of CMEs available. The feedback we received prompted us to try this approach. Look for a survey to arrive soon.
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